Virginia Department of Corrections Kanban Journey
The overall culture in a corrections organization has traditionally been marked by command and control leadership and resistance to change, due to the high risk inherent in a prison environment. Hear how one such organization is using Kanban to embark upon incremental, evolutionary change as a way to facilitate continuous improvement while at the same time managing the risk and resistance of change.
In this session, you will learn how the journey began (what our ‘pull’ was); what resistance we encountered; how we kept the initiative moving forward despite resistance; and the role leadership played. Hear about the surprising benefits Kanban has brought about for the team, the leadership, the culture and the work being performed. See what we would have done differently had we known then what we know now.
Another aspect of the journey lies in the nature of public sector culture. Where is the motivation for improvement when ROI is not your primary driver? There are lessons to be learned here that apply to every organization, public and private.
Sprinkled throughout this session are reflections from a change agent’s experience.
Additionally, we will see how Kanban moved beyond the prison walls and into other state agencies as well as regional private sector.
